Professional Experience
Reliance Worldwide Corporation, London, UK
HR Policies and Projects Lead, EMEA
Apr 2022 — Present
Direct creation, evaluation, and introduction of top-notch HR policies and procedures, catering to diverse workforce of EMEA region at Reliance Worldwide Corporation. Engage key stakeholders in customer-driven collaboration to deliver impactful changes and improvements aligned with employee lifecycle, enhancing employee value proposition across journey. Establish robust governance structure, ensuring controlled management of policies and procedures for deployed population.
? Employed targeted HR policy interventions to mitigate risks and address anticipated changes or gaps in coverage, safeguarding
both population and business.
? Led development and delivery of relevant Workforce Strategy Projects, shaping HR elements of overall Workforce Strategy.
? Influenced senior managers and stakeholders to embrace diverse resourcing approaches, emphasising equality and diversity in strategic HR management.
? Captured and utilised lessons learned to drive continuous process improvement activities.
? Implemented pay and reward scheme tailored for manufacturing and operational employees, aligning with business objectives and employee expectations.
London & Partners, London, UK
HR Business Partner, Projects, EDI
Sep 2020 — Jan 2022
Supported various business areas (Business, Strategy, USA, and India markets) daily, ensuring seamless operations. Drove and delivered company’s people strategy, collaborating with senior leaders to align HR efforts with business goals and objectives. Ensured all HR policies and procedures comply with current legislation, maintaining legal alignment.
? Delivered expert employee relations advice, covering performance improvement, absence, grievance, and disciplinary matters, ensuring timely and compliant resolutions.
? Developed and implemented contemporary EDI strategy aligned with Company’s business plan and values, featuring clear objectives on equality, diversity, and inclusion.
? Served as ambassador for EDI initiative, proactively identifying opportunities to advance strategy and foster inclusive culture.
? Established EDI council to drive strategic EDI initiatives and promote diverse and inclusive workplace.
? Realigned organisation post-COVID, prioritising changes and restructuring USA and India teams to adapt to evolving priorities.
SOAS University of London, London, UK
HR Business Partner
June 2018 — May 2019
Created, consulted, and implemented innovative HR solutions, responding promptly to evolving needs of service, students, staff, and visitors. Provided expert employee relations advice, addressing complex and sensitive issues in alignment with university policies, procedures, and current employment law. Guided managers in effective management of change, collaborating with trade union, student union representatives, and staff to implement necessary changes.
? Spearheaded strategic HR management practices to contribute to planning and leadership of professional services directorate.
? Enhanced managerial and leadership capability, fostering more effective people management across the university.
? Advised and supported budget holders in developing cost-efficient workforce structures, ensuring strategic resourcing alignment.
? Led development of new frameworks, policies, procedures, and guidance, aligning with key elements of Workforce Strategy.
? Collaborated with Recruitment, Payroll, Occupational Health, Employee Relations, Staff Development, and other departments to achieve organisational and directorate objectives.
? Contributed to professional development within entire HR team, promoting continuous growth and learning.
Provided robust and appropriate HR advice to support transfer process effectively. Led seamless TUPE transfer, ensuring smooth transition and compliance with legal requirements. Collaborated with external providers to fulfill obligations for informing and consulting with employees. Attended group consultation meetings and individual sessions, offering support to all affected staff.
? Partnered with cross-functional teams, including People Services & Talent Acquisition, to deliver optimal business solutions.
? Developed and implemented effective employee engagement programme to enhance organisational culture.
? Led transfer programme through project and risk management processes, utilising adopted project management tools.
? Established employee infrastructure, encompassing training, payroll, pensions, HR systems, and high-performance framework.
Harrods Ltd, London, UK
Employee Relations Specialist
Jul 2017 — Jan 2018
Led delivery of precise, qualitative, and user-friendly employee and industrial relations advice, aligning with Harrods' policies, employment legislation, and local practice agreements. Ensured policy adherence whilst handling exceptional cases, providing strategic advice that shaped effective courses of action. Drove policy changes for enhanced processes, collaborating closely with specialists and communicating improvement areas to HR Operations management. Established and maintained up-to-date knowledge bank, capturing details of advice given for unusual cases, and serving as valuable reference for team. Stayed abreast of dynamic legislation and agreements related to UK employment law.
? Pioneered trend analysis in HR Services, identifying areas for substantial process, policy, and tool improvement based on nuanced insights into employment issues and line managers' support needs.
? Led process improvement initiatives, mapping and optimising processes whilst creating targeted training and work instructions.
? Played pivotal role in supporting strategic business change processes, calculating people cost impact, monitoring change progress, and providing crucial communication support.
? Collaborated closely with Business Partners, offering key insights through cost projections for planned redundancies and delivering final calculations post-change agreement.
? Oversaw caseload dynamics, identifying opportunities for service improvement across policy, process, tools, and methods.
? Contributed significantly to service improvement projects, demonstrating commitment to enhancing overall efficiency.
? Liaised with legal department and company solicitor, leveraging legal expertise when necessary.
? Played crucial role in supporting successful delivery of D&G accreditation programme.
Additional Experience
People and Organisational Development Advisor, NHS England, London, UK, Sep 2016 — Jun 2017
Senior Employee Relations Advisor, University College London Hospitals NHS Foundation Trust, London, UK, Mar 2014 — Sep 2016
HR Project Lead/Workforce Planning, Imperial College Healthcare NHS Trust, London, UK, Feb 2010 — Mar 2014
Senior HR Advisor, Papworth Hospital NHS Foundation Trust, Cambridgeshire, UK, Oct 2009 — Feb 2010
HR Advisor, Hinchingbrooke HCT, Huntingdon, UK, May 2009 — Jun 2009
HR Assistant, Oxford John Radcliffe Hospital NHS Trust, Oxford, UK, Aug 2008 — May 2009
Education
CIPD - Advanced Level 7
Specialised in: Employment Law, Managing Employee Relations, Investigating Business Issues, Human Resources in Context Performance Management, Leading, Managing and Developing People, Organisation Design and Organisation Development, Developing Skills for Business Leadership
Masters of Science in Human Resource Management | Oxford Brookes University
Courses Included: Managing People, Strategic Human Resource Management, Business Strategy, International Human Resource Management, Organisational Theory and Design, Managing Business Operations, Management of Innovation and Change Dissertation
Bachelors of Commerce (Major in Financial Accounting & Auditing) | University of Mumbai, India