Dr. Hamad Bin Khalid
+91-8606509829 | hamad.arakkal@outlook.com
linkedin.com/in/dr-hamad-bin-khalid
PROFILE SUMMARY
Healthcare Management professional with a proven record in Healthcare Operations, Project Management, Medical Administration, and Clinical Affairs spanning over a decade in both public and private sectors; seeking impactful roles at mid to senior levels within healthcare industry.
• Expertise in Medical Business Affairs excelling in Strategy, Finance, and Brand Management, with formal training in medical, management and law domains from top-ranked institutions in India.
• Team leader with capabilities in motivating & training a large workforce including Medical, Non-medical Staff & Doctors, with strong inter-personal and decision-making skills.
• Skilled in establishing policy & system documentation, providing cost-effective solutions and creating environment to enhance productivity.
• Demonstrated achievements in healthcare practices, and public health initiatives, proficient in communication, analytical & organizational skills.
WORK EXPERIENCE
All India Institute of Medical Sciences (AIIMS), New Delhi, India
Senior Resident Hospital Administrator Feb’24 – Till date
Resident Hospital Administrator Jan’21 – Jan’24
Proven expertise in strategic planning, operational leadership, and serving as the Hospital Control Room Duty Officer in 2500 bedded premier public sector tertiary care teaching hospital of India.
Roles and Responsibilities:
• Reporting to Officers In-charge, Medical Superintendent, managing clinical and non-clinical teams of over Forty Managers.
• Facilitating the processing of insurance claims, Institutional liaising for the world's largest Public Health Insurance scheme, AB-PMJAY.
• Actively assisting in Policy, SOP Development, and Lean Management Strategies, Identifying & prioritizing quality improvement.
• Managing supply chain, inventory, materials efficiently; conducting negotiation and coordination with vendors.
• Executing audits, committees and medical boards with decisive role as member secretary; ensuring redressal of grievances, tracking medico-legal cases.
Key Accomplishments:
• Innovated Telemedicine as a screening tool for pediatric OPD, currently in the pilot phase at AIIMS Outpatient department.
• Facilitated the rollout of the AB-PMJAY Health Benefit Package-2022, which includes 1,109 health packages across 27 specialties.
• Successfully conducted NABH accreditation, and ensured compliance with statutory regulations, identifying & prioritizing quality improvement.
• Achieved swift planning and successful project execution of 16 bedded Emergency Department within 72 hours during COVID-19 Response.
• Received Director's Commendation Certificate for outstanding contributions in promoting sustainable practices within the hospital.
• Conceived and designed the mascot named "Greeco" for the Organ Retrieval and Banking Organization (ORBO) at AIIMS, utilized for branding activities.
Amal Health Care Multispecialty Polyclinic, Thrissur, Kerala, India
Chief Medical Officer and Medical Administrator Jun’13 – Dec’20
In the capacity of Administrative and Clinical Head, adeptly orchestrated day-to-day clinical operations; ensured seamless compliance with meticulous upkeep of Licensing and Registrations.
Roles and Responsibilities:
• Reported directly to the Governing Body of Trustees and lead a team of twenty members, including heads of clinical, support, and non-clinical departments.
• Handled HR Management with oversight of credentialling, recruitment processes and talent acquisition strategies.
• Streamlined purchase and procurement activities while ensuring efficient inventory control.
• Engaged in resource allocation, P&L, internal auditing; analyzed cost accounting, performance metrics.
• Conceptualized, designed and implemented a robust Hospital Information System, Integrating Clinical, Pharmacy, and Account Management Modules in collaboration with IT team.
Key Accomplishments:
• Planned, Designed and Executed a screening OPD, 10 bedded day-care facility for medical and surgical specialties.
• Achieved over 25% business growth between 2018 and 2020 through enhanced services, cost containment, and efficient claims processing, even amidst the challenges posed by the COVID-19 pandemic slowdown.
• Developed and executed a targeted outreach campaign, designed healthcare packages leading to 20% increase in efficiency, 15% reduction in errors.
• Sustained a profit margin exceeding 35% in retail drug sales over the years, surpassing internal benchmarking standards.
• Volunteered in community level disaster response teams, garnering recognition with the 'Youth Icon Award' from local self-government department, Kerala.
FREELANCING EXPERIENCE
Upstander Media Private Limited, Thrissur, Kerala, India
Medical Content Writer & Reviewer Jun’17 – Jul’18
Review and edit medical content to ensure its accuracy, coherence, and alignment with established guidelines.
INTERNSHIP
General Hospital, Ernakulam, Kochi, Kerala, India
House Surgeon (Intern) May’12 – Mar’13
Rotatory Residential Internship with hands-on training in Medical and Surgical Disciplines. Coordinated NABH accreditation, re-assessment process, training, and scientific research activities.
PROFESSIONAL AFFILIATIONS
Member, Project Management Institute (PMI), since 2024
Member, Academy of Hospital Administration (AHA) India, since 2021
Member, Indian Medical Association (IMA), since 2017
CORE COMPETENCIES
• Healthcare Planning & Designing
• Documentation & Compliance
• Insurance claim processing
• Quality & Accreditation
• Healthcare Operational Excellence
• Business and Revenue Growth
• Digital Health & Telemedicine
• Budgeting and P&L
• Consultancy and Advisory
EDUCATION
2024
Indian Institute of Management (IIM)
Lucknow
Executive Programme in Healthcare Management (EPHM):
Healthcare Strategy, Marketing & Finance.
2023
All India Institute of Medical Sciences (AIIMS)
New Delhi
Doctor of Medicine (MD): Hospital Administration
Extensive Academic and Research activities including MD Thesis. Secured 73% with Rank-1 in final MD Examinations.
2022
National Law School of India University
Bengaluru
Post Graduate Diploma in Medical Law and Ethics.
2018
Madurai Kamaraj University
Madurai
Master of Business Administration (MBA): Hospital Management
Project on Inventory Management. First class with 62% aggregate marks.
2018
Martin Luther Christian University
Meghalaya
Fellowship in Diabetes Mellitus.
2017
National Institute of Health and Family Welfare
New Delhi
Diploma in Hospital Management (DHM)
Secured Distinction score of 76% marks in Final Examinations.
2013
K V G Medical College
Sullia
Bachelor of Medicine and Bachelor of Surgery (MBBS)
Secured First class with 69% aggregate marks.
CERTIFICATIONS
NABH 5th edition Program on Implementation (POI), Institutional Trainer since 2022
Registered Medical Practitioner (RMP) with Delhi State Medical council, since 2021
Certified Immediate Trauma Life support (ITLS) provider, since 2013
PERSONAL DETAILS
Date of Birth: 5th October 1988
Languages Known: English, Malayalam, Hindi, and Arabic
Address: New Delhi, India, 110049
Nationality: Indian
Marital Status: Married
No. of Dependents: 03 (Three)
Passport Number: M5169421
Driving License Number: 46/8382/2006 (Indian)
Visa Status: Not Available