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Candidate ID: 2115680

Career Summary

Handle Personal loans and credit card collection which deal with Mashreq Bank in UAE. Calling & following up with the customers for collection & finalising their deals in personal. Daily updated report is being sent to the management with the goals.

Skill Set


Professional Information

Total Experience : 2

Nationality : India

Qualification Level : Engineering Graduates/PG

Job Function : Banking / Financial Services

Work Location Preference : UAE

Detailed Profile

Address: Dubai, UAE


? Strategic and self-driven professional with 2.5 years of rich and extensive experience in
Negotiation, Banking, Credit Cards, Personal Loan Collections, Auto Loan; delivering
expertise in financial institute/ banking industry
? Hands-on experience in managing spectrum of activities encompassing devising &
implementing effective collection plan and achieving the same in prescribed TAT
? Track record of consistently achieving recovery & collection targets at branches, building
dynamic sales teams, identifying high-yielding services and products during the career span
? Proven acumen in administering legal activities for all the products portfolios, ensuring
compliance with legal statutes and initiating strong legal action in case of continuous
payment default
? Experience in following recovery management through monitoring of collection &
recovery process, thereby maximizing revenue generation & minimizing irrecoverable
? Excellence in monitoring clients’ portfolio performance, conducting profitability analysis,
rendering sustained advisory services, increasing retention levels with hands-on
experience in establishing terms of payment

? Improved customer payment rates by analyzing and effectively supporting these accounts
that had been neglected
? Increased the collections rate consistently each month.

Mar’21 – Mar’22 | Collections Officer | Mashreq Global Services Pvt. Ltd. | India

? Conducted Regular follow-up”, monitored accounts daily basis, and regular follow-up
? Analyzed and assessed customers repayment problems and restructured repayment
proposals to achieve and assigned collections targets
? Collected salary transfer letter
? Ensured that the resolution rates for lower buckets are within the allotted targets set by
the business
? Answered audit queries and assisting senior management with corrective measures
? Implemented new collection process & policies at field level from time-to-time
providing Easy payment plan and settlement option to required customer.

Dec’19 – Feb’21 | Associate-collections | Avail Finance | India
? Monitored accounts to identify overdue payments
? Contacted debtors to arrange debt payoffs
? Focused on accurate records and reporting on collection activity
? Generated and sent invoices to client and ensure timely collections of

Implementation of Energy Efficient V-Leach Protocol in WSN by an Extended Vice Cluster
Selection Approach
? Worked on the project that is energy efficient V-Leach protocol which aims to increase
network lifetime
? In order to reduce total energy consumption Vice cluster head is use as an alternative head
? Followed the proposed approach will improve the network life

Year: B.E. | ECE | Acharya Institute of Technology | Bengaluru | 78%

Date of Birth: 24th July 1990
Languages: English & Hindi
Address: Executive Tower, Business Bay, Dubai