Name: Zeinat Rachid
Date of Birth: 11/07/1977
Nationality: Lebanese
Marital Status: Married
Visa Status: Husband Sponsor Email: zeinat.rachid@gmail.com
Contact: +974 70537053
Professional Profile
Curriculum Vitae
More than 15 years of proven experience in management, secretarial & sales. Managing multifunctional working environment and taking the lead in the delivery of departmental business plan objectives with an approach based on technical excellence at corporate business, and optimizing results through the continuous development of my team. Having Key skills elevates my professional capabilities level such as possessing wide-ranging “problem solving” experience within management and clients with uncompromised ability to build wide set of network to support business delivery, enabled me achieving a solid track record within the department and company. Now I am looking to make a continued and significant contribution for a company that needs a multi-skilled, multifunctional manager / officer.
Career History
United Development Company
Executive Personal Assistant for Executive Finance Director
March 2011–June 2020
Responsible for the overall assistant management responsibilities:
• Diary management and meeting co-ordination with both internal and external clients and departments.
• Provide high level of day-to-day administrative affairs of the management office.
• Schedules all appointments and other commitments.
• Answers phone calls and direct calls to appropriate parties or take messages.
• High level of greeting visitors/clients.
• Prepares invoices, reports, memos, letters, financial statements in Arabic, and other documents, using word processing, spreadsheet, database, or presentation software.
• Attend AGM meeting as registration processor & provide high level of shareholder greetings.
• Reads and analyses incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Performs general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• Files and retrieves corporate documents, records, and reports.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• Prepares responses to correspondence containing routine inquiries.
• Provides clerical support to other departments.
• Manages and maintains executives' schedules.
• Follow up receivable payments
• Working on Quarterly Arabic Financial Statements
• Making sure payments signed on due dates.
• Set up and oversees administrative policies and procedures for offices or organizations.
• Interprets administrative and operating policies and procedures for employees.
• Acts as point of contact for related HR requests of directorate employees.
• Coordinates the daily activities of the departments under the directorate in order to ensure the smooth flow of tasks and monitoring of deadlines to be met.
• Liaises with the directors under the directorate pertaining to the submission of data, reports and other information required from time to time.
• Ensures to relay important information from Head of Department / Directors to Executive Directors.
• Deals with VVIP and VIP guests of the Executive Directors
• Handles simple queries of employees and confers with the Executive Directors on some issues to be resolved.
• Handles incoming requests, ensures to forward the same to the appropriate Director for action, and monitors the resolution of such requests.
• Good Problem solving skills and negotiations skills.
• Ability to respond and take action to common inquiries or complaints from customers.
• Ability to provide suppliers with the proper explanation for any issue reflect the pending payments.
• Work under stress with very patient & quiet personality.
United Development Company 2011-2012
Corporate Finance Coordinator
• Ability to maintain a high level of trust and integrity under strict confidentiality.
• Coordinate and schedule conference calls.
• Checking, sending & forwarding the mails.
• Skilled at multi-tasking and maintaining a strong attention to detail.
• Keep offices running smoothly and work with executives from various industries.
• Excellent communication skills, the ability to multi-task and demonstrated leadership skills with the ability to keep a diverse group of people on task. The AVP must also be a relationship builder.
• Liaising with administrative/operations departments to address equipment needs. Covering other assistant’s roles when she is out of the office
• Worked closely with finance and accounting group to ensure spending was aligned and within budget.
• Employs professionalism and superior communication skills to meet, greet clients and company needs.
• Provide high level of greeting clients.
Mamas & Papas “Al Tayer Jul 2007 - Feb 2011
Assistant Store Manager
Responsibilities as Assistant Store Manager:
• The scope of my duties involves first of all that there is a smooth and efficient running of stores/ floor operations.
• Develop and implement plans to maximize sales
• Manage inventory, banking
• Preparation of daily, weekly & monthly sales report
• Develop and maintain a positive and profitable relationship with clients to ensure delivery of the company targets and KPI’s.
• Maintain shop standards, floor cover, customer servicing, cash handling
• Maximizing clients’ satisfaction Ensure high service levels are met and that the department is compliant with all regulations and work guidelines
• Handle escalated complaints or queries; assist front line staff with telephone complaints and referrals.
• Ensure processes and business plans run smoothly, liaising with store manager within the business.
• Motivate, lead and develop team, including monitoring performance against agreed objectives and KPI’s and training.
Grand Stores - Lebanon July 2001 – Jul 2006
Store Manager.
Job responsibilities:
• Reporting the best and worst sellers to operation manager.
• Manage and control all the aspects of store operations.
• How to save lost cost for the company.
• Ensured how to raise the sales every month and achieve target.
• Maintain sales, costumer reports and shop standards
• Preparation of daily, monthly, sales reports
• Maintaining good public relations with all the clients and therefore maximizing their satisfaction
• Motivate, lead and develop team, including monitoring performance against agreed objectives and KPI’s and training.
Verona Company “Export & Import” April 1998 – June 2001
Personal Assistant for MD.
Job responsibilities:
• Provide personal administrative to the MD
• Duties include general clerical &receptionist
• Prepare corresponding report
• Setup travel arrangement
• Attending and transferring calls
• Checking, sending, following and forwarding the mails
• Setup and coordinate meetings and conference
• Preparing expense report invoices, bills, and vouchers
• Maintaining approved vendors and client’s lists
• Meet and greet clients and visitors.
• Attending the AGM registration
Education and Skills
Al Mira Training Centre –2007, Lebanon-Beirut
Executive Secretary and Personal Assistant Courses, including all computer skill (windows, word, excel& PowerPoint)
East Establishment 1999-2000, Lebanon-Beirut Ticketing Course (including computer skills)
Lebanese University 1997-1998, Lebanon -Beirut 1st Year Law Computer skills:
Proficient in windows based packages.
Typing Arabic and English (excellent)
Power Point (excellent)
Languages:
Arabic: Native Language
English: Excellent (written & spoken)