February 2007 - July 2009
Restaurant Manager
Dubai
Labneh Wa Zatar
Effectively coordinated daily restaurant management operations, resulting in greater productivity
and higher levels of customer satisfaction
Altered the menu based on seasonal offerings and customer feedback
Monitored the dining room and made seating changes as necessary and addressed any customer
concerns or wishes appropriately
Interviewed, hired, and counseled qualified waitstaff and kitchen staff
Appraised staff performance and provided constructive feedback to improve overall productivity.
Delivered in-depth training to customer-facing staff, promoting strong service performance.
Purchased required quantities of necessary restaurant items, including food, beverages, equipment
and supplies.
Interacted positively with customers, effectively promoting restaurant facilities and services.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak
condition.
Fatayer Al Saj
July 2009 - June 2010
Floor Manager
Social media
Communication with the F&B Director regarding daily operation report, restaurant issues and
weekly schedule
Food cost control and Cost customization, handling suppliers and purchasing
Monthly inventory and wastage control
Assisted the Restaurant Manager with all daily tasks, and independently handled projects and
customer concerns as well.
Iceberg Café
June 2011 - October 2012
Restaurant Manager
Dubai
Follow up daily target in contrast with daily sales plan, organizing marketing event
Good knowledge of Food Safety and Hygiene
Daily monitoring and assistance with Head Chef regarding kitchen line, products, supplies and food
quality
Daily briefing with FOH/BOH to ensure quality service and good performance
Following up with maintenance and repair within restaurant's vicinity
Closing report at end of the day with cashier cash, credit, manager meals marketing meals, voids,
vouchers and tips collected.
Manoushee Street
December 2014 - December 2017
Restaurant Manager
Manoushee Street
Al Ain
Absolute guest satisfaction and exceed guest expectation
Adhere to company standards and service level to increase sales and minimize costs including food,
beverage, supply and labor cost
Ensure positive guest service in all areas, responding to complaints
Ensure that proper security procedures are in place to protect employees, guest and company assets
Cloud Kitchen Experience
Additional Information
Promoted positive atmosphere and went above and beyond to guarantee each customer received
exceptional food and service.
Encourage team work between all staff member (BOH + FOH)
Follow up opening duties, closing duties according to the restaurant policy.
Purchased required quantities of necessary restaurant items, including food, beverages, equipment
and supplies.
Maintained safe working and guest environments, reducing injury and incident risks.
Bait Al Mandi Restaurant
September 2017 - July 2020
Restaurant Manager
Dubai
Encouraged feedback from restaurant customers, using insights to implement positive process
changes.
Staff schedule, DSR (daily sales report financial)
Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
Follow up any update regarding to food and beverage recipes
Responsible for collecting payment (cash, credit) to the accounting department
Worked well independently and on a team to solve problems
Served as a friendly, hardworking, and punctual employee
Organized and prioritized work to complete assignments in a timely, efficient manner
Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
March 2020 - February 2022
Restaurant Manager
Daraysh Restaurant And Hotel
Sharjah
Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Encouraged feedback from restaurant customers, using insights to implement positive process
changes.
Analysed operations to improve restaurant efficiency and service levels.
Established safe and secure dining environment with strong sanitation standards.
Achieved financial goals through rigorous restaurant budgeting and forecasting.
Interacted positively with customers, effectively promoting restaurant facilities and services.
Conducted health, safety and sanitation process evaluations, immediately identifying and remedying
violations.
Purchased required quantities of necessary restaurant items, including food, beverages, equipment
and supplies.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak
condition.
Maintained safe working and guest environments, reducing injury and incident risks.
Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
Organised special events and functions, including receptions, parties and corporate lunches.
Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of
involved parties.
Long Experience with Talabat/Zomato/Deliveroo/Careem/Eat Easy/Munch ON/Chat food/Go Food
DECLARATION . I do Hereby declare that the above information is true and correct to the Best of
My knowledge and Belief.