Front Desk Receptionist
Job Location : UAE
Job Description :
• Greeting patients professionally both in person and on the phone
• Professionally assist doctors, staff, visitors, and patients.
• Maintain confidentiality of all doctor, staff, and patient information.
• Assisting patients with completing necessary forms and documentation.
• Keeping a clean and calm reception area.
• Processing billing and payments, using medical software
• Faxing, scanning, filing, and mailing documentation.
• Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, to being the voice of comfort during times of extreme stress and emergency.
• Quickly answering or properly referring to questions and issues
• Optimizing doctors’ and therapists’ schedules and patient satisfaction with efficient scheduling
• Notifying doctors and therapists of patient arrivals