Job Description

The Nova Clinic

Front Desk Receptionist

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Job id: 429004

06 Aug 2022

Job Location

Dubai, United Arab Emirates


2 to 5 years

Qualification Level


Job Function

Secretary / Front Office


reception experience

Jobseeker Nationality

Jobseekers from any country

Front Desk Receptionist

Job Location : UAE

Job Description :

• Greeting patients professionally both in person and on the phone
• Professionally assist doctors, staff, visitors, and patients.
• Maintain confidentiality of all doctor, staff, and patient information.
• Assisting patients with completing necessary forms and documentation.
• Keeping a clean and calm reception area.
• Processing billing and payments, using medical software
• Faxing, scanning, filing, and mailing documentation.
• Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, to being the voice of comfort during times of extreme stress and emergency.
• Quickly answering or properly referring to questions and issues
• Optimizing doctors’ and therapists’ schedules and patient satisfaction with efficient scheduling
• Notifying doctors and therapists of patient arrivals

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