Job Description

Front Desk Agent

Nassima Tower Hotel Apartments

Job ID: 641851

05 Oct 2026

Job ID: 641851

05 Oct 2026

Job Location

Dubai, United Arab Emirates

Experience

1 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Secretary / Front Office

Skillset

Proficiency in Opera PMS

Preferred Jobseekers

Jobseekers from any country

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Front Desk Agent

Job Location : Dubai, UAE

Key Responsibilities :

• Welcome guests and provide a professional and friendly front desk experience.
• Handle guest check-ins, check-outs, and reservation requests efficiently.
• Operate Opera PMS for reservations, room assignments, and guest records.
• Respond to guest inquiries and resolve issues in a timely and professional manner.
• Coordinate with housekeeping and other hotel departments to ensure seamless guest services.
• Maintain accurate records and assist with daily front office operations.

Requirements & Qualifications :

• Education & Experience: Diploma or Bachelor’s Degree in Hospitality Management, Hotel Management, Tourism, or a related field (as estimated in source posting); previous experience in a hotel front office role.
• Technical Proficiency: Proficiency in Opera PMS; strong knowledge of front office and hotel reception procedures.
• Core Competencies: Excellent communication and guest service skills; professional appearance and customer-focused attitude; ability to work in a fast-paced hospitality environment; candidates currently available in the UAE preferred.

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