•Currently associated with Nahar International School, Mumbai, India as IT-Assistant Manager.
•Stakeholder Communication: Exceptional mediator between external and internal customers, capable of interpreting their concerns and viewpoints to produce successful outcomes.
•IT Infrastructure & Implementation Support: Successfully worked on time-critical User Service/ Infrastructure restoration, technical troubleshooting within complex IT systems environment.
•Service Delivery: Highly skilled in taking initiatives to completely modernize technology platforms, network backbone, security, and service delivery.
•Targeted Technology Solutions: Deliver solutions that remedy core business issues and position the organization to reach the next level of profitability through technology introduction.
•IT Operations: Instituted robust global standards and controls for IT security, disaster recovery, business continuity, documentation, training, and audit.
•Vendor Management/Client Management: Highly successful in handling resources, assessing client needs, nurturing client relationships, supporting and motivating project teams, predicting risk factors, and identifying conflicting information
•Excellent communicator and relationship manager with aptitude for collaborating with internal and vendor executives, directors, and key stakeholders to identify business needs and to develop winning solutions.