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Raunak Sen

Candidate ID: 899260

Career Summary

Astute HR Professional with over 9 years of experience in domestic and international market.

Skill Set

Human resource

Professional Information

Total Experience : 9

Nationality : United Arab Emirates

Qualification Level : Graduate

Job Function : HR / Industrial Relations / Training

Work Location Preference : Kuwait, Bahrain, Oman, Saudi Arabia, Qatar, UAE

Detailed Profile

? Dynamic professional with over 9 years of experience in HR; presently associated with Alam Group Of Companies, Abu Dhabi as a Senior HR Recruiter for Recruitment Services.
? Expertise in the areas of Staffing, Recruiting, Sourcing, Head Hunting, Team Handling, Reporting, Vendor Management, Sourcing, Interviewing , Campus Recruitment , Manpower planning, budgeting and PR activities related to immigration.
? Excelled in effectuating strategies aimed at development of operations and service processes, improving network functioning, and delivering high standard of services.
? Hands-on experience in HR Mobility Consultancy; working for the transitioning of Security and Mobility Processes for the India Business Unit Service Line such as TS /OS/FS and BPO.
? Gained knowledge about facilitating the internal and external mobility opportunities for staff as well as enhancing the career development opportunities for them.
? Resourceful at maintaining excellent relations with key clients & providing value added customer service, ensuring quality and service norms.
? A keen communicator with the ability to relate to people across all hierarchical levels in the organisation.
? Acquired knowledge and understanding of subjects like training & development, MIS Administration. through various Academic Projects.
? Endowed with a passion for winning as evinced through demonstrated excellence in the academic areas.
? Team player with strong analytical and communication skills
? Very strong MS Office skills, particularly in MS-Excel. An aptitude to master new systems quickly.
? Strong and effective communicator, excellent communication in English language, both written and verbal, and ability to build and sustain productive relationships.
? Strong attention to detail with the ability to adhere to processes and procedures.
? Proven time management skills as the need to prioritise tasks to meet deadlines is essential.
? Flexible approach to all aspects of the role.
? Interacting with Foreign Diplomatic Missions with regard to visa stamping process and other immigration formalities.
? Assisting in providing inputs for the building and improving Internal Immigration System Coordinating with Immigration attorneys and Local Embassies for work permit applications.
? Assisting in coordinating with employees for documentation on visas and work permits.
? Tracking and monitoring visa applications.



CORE COMPETENCIES

Recruitment, Resourcing & Development

? Responsible for strategic manpower planning and budgeting.
? Managing the recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower requirements for new / existing departments.
? Executing the entire gamut of task in recruitment encompassing sourcing, screening, short-listing, selection and appointment, etc.
? Ensuring implementation of Standard Operating Procedure (SOP), Process Manual and Success Review on training delivered.
? Recruitment and Workforce Management of software professionals for the aligned business unit in the organization.
? Draw recruitment plans based on the Competency Framework and the Compensation Median.
? Working with specialist recruitment partners to source both permanent and temporary resources.
? Interview Co-ordination and arrangement of Logistics for both the Hiring Managers and the Candidates.
? Formulating feedback reports after training completion from client survey regards performance review for the new joiners and defaulters.
? Liaising with the Project Directors to forecast manpower requirements in respective projects and draw up the recruitment plans based on the Competency Framework and the Compensation Median.
• Working with our specialist recruitment partners to source both permanent and temporary resources.
• Conducting Internal Job Posting for the aligned Business Units.
• Interview Co-ordination and arrangement of Logistics for both the Hiring Managers and the Candidates.
• Providing feedback to the candidates.
• Bench and Redeployment Resource Management.
• Generating weekly and monthly reports and preparing analysis of the recruitment trends.
• Working closely with PRO Team for all immigration related issues effecting recruitment cycle.


Training & Performance Management
? Preparing reports to pull out details of all the performance defaulters & then coordinating with their respective team leads to decide on training plans.
? Formulating feedback reports after training completion from client survey regards performance review for the new joiners and defaulters.
Key Accomplishments

? Responsible for the transition of HR initiatives in Technical Services /Outsourcing Services / FS and BPO processes.
? Successfully streamlined the agency recruitment process that bridged the gap between organization, 3rd party recruitment team, company recruitment team, and accounts payable process.
? Effectively coordinated with the ISOS Team for arranging Security Training for travelers travelling to risk rated destinations. Pivotal role in interacting with the Global Security Head to seek approvals and help in visa and ticketing processes.
? Proficiently ensured that certain programs live as per business requisition by structuring the entire questionnaire pattern.



CAREER RECITAL
6 Dec’ 14 Alam Group Of Companies as a Senior HR Executive & PRO, Abu Dhabi Till Date

Role as a Recruiter:
• Establish recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Build applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
• Determine applicant requirements by studying job description and job qualifications.
• Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
• Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
• Arrange management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interview.
• Evaluate applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
• Manage new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions.
• Improve organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
• Manage intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching.
• Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Role as a PRO:

• Organize periodic renewal of Licenses.
• Submission of correct documentation to the Ministry Of Labor for visa applications.
• Submission of correct documentation to obtain licenses and efficient collection of Licenses to take place when completed
• Take, submit & collect all necessary documentation in order to organize all Employee official paperwork.
• Arrange medical tests, passports, memos, promotional draws and fine resolution.
• Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies, Ministries/Municipalities & other significant Departments & in accordance with services
• Accompany the employee as they exit the country.


27 Jan ’11: Capgemini Ltd., Kolkata as HR Executive Till 17 Nov ‘14
Growth Path:
Jan ’11 – HR Administrator & Recruitment Officer for Recruitment Services

Key Deliverables:
? Overseeing the entire Referral Process of Capgemini (Bounty).
? Sustaining the Capgemini’s Preferred Supplier’s List (Agency Recruitments).
? Handling the troubleshooting, maintenance & administration of all the queries related to the base administration tool-I-GRasp from any part of business line or Capgemini discipline as a super user.
? Looking after the release of Jobspot as a final authorizer for internal & external job vacancies across Capgemini discipline.
? Interacting with all recruitment heads in Capgemini discipline related to any or all queries and concerns for recruitment administration.
? Formulating report on a weekly basis about the Leavers, Competitive Intelligence Report and Recruitment Services Generic Report.
? Managing the raise in purchase order for specific business line (Core Services, Employee Relation & Graduate) as well as coordinating the same with accounts payable team & the suppliers for payment.
? Induction and joining formalities for new joiners.
? Working hand to hand with payroll and accounts payable team for setting up salary account for new joiners.
?
Noteworthy Accomplishments:
? Proficiently ensured that certain programmes live as per business requisition by structuring the entire questionnaire pattern which reflects on the front end of Capgemini external website from the backend system of I-Grasp.
? Successfully handled the general queries, gave access of I-GRasp to external, internal candidates & agencies working with Capgemini.
? Competently developed the Adhoc Reports as per business requirements across all Capgemini discipline.
? Expertly worked for a transition to bring India Security and Mobility process for India Business Unit Service line such as TS /OS/FS and BPO; handled:
o The formulation of Security Snapshot for Indian Capgemini Employee who are traveling to medium / high / extreme Risk Rated destinations across globe.
o Developed TLS Reports provided by International SOS on a daily basis for Indian Capgemini Employee who is travelling to medium / high / extreme Risk Rated destinations across Globe.
o Interacted with Business Unit heads for the Travel security approval process for the completion of Business Travel Approval and Snapshot.
? Effectively coordinated with the ISOS Team for arranging Security Training if a traveller is tracked travelling to risk rated destinations.
? After the training completion adeptly functioned with the Business Unit Head and ISOS for purchase order generation for the payment of the training.
? Essayed stellar role in collecting data for the preparation of snapshots viz., BU Head Approval, Training Certificates, Employee Declaration and Client Commitment Letter.
? Pivotal in interacting with the Global Security Head to seek approvals for the travel and then helped the travellers with Visa Processing and Ticketing.
? Acted as a performance improvement coach as a part of Training and development Team Assisting Technical Advisor for BT Email Process related to performance and development for the new joiners and performance defaulters
? As a recruitment administrator took the initiative of coordinating with each and every team related to recruitments for Capgemini and made them aware of the entire process flow of each and every team and there individual SLA. This process made every team aware of the entire recruitment process thus helped in smooth flow of the same.
? Successfully streamlined the entire PSL process (agency recruitments) and bridged the gap between the agency, recruitment team and the accounts payable process so that agency gets renewed in time and on the contrary gets paid in time even.

Immigration and International assignment service

? Dealing with Visa processing and immigration
? Interacting with Foreign Diplomatic Missions with regard to visa stamping process and other immigration formalities.
? Process Transition
? Employee Verifications
? MIS Administration
? Assisting in providing inputs for the building and improving Internal Immigration System Coordinating with Immigration attorneys and Local Embassies for work permit applications.
? Assisting in coordinating with employees for documentation on visas and work permits.
? Tracking and monitoring visa applications.


COMMENCED CAREER

Jun ’07 – Dec ’10: Wipro Ltd, Kolkata
? Providing support for ISP related issues (Supporting McAfee Antivirus Application Yahoo!, VOIP and Router Configuration) to the customer.
? Preparing reports to pull out details of all the performance defaulters & then coordinating with their team leads to decide on training plans.