MUHAMMAD HUSSEIN
HIGHLIGHTS :
• Audit professional who combines deep healthcare industry expertise and understands the critical business issues healthcare organizations face. Has a unique combination of extended managerial career experience along with postgraduate degrees in business from US prestigious institutes on top of postgraduate medical education.
• Eight years’ experience in healthcare management and continuous process improvement initiatives in large hospitals in USA and Egypt.
• Internist with nine years of clinical practice in inpatient and outpatient settings.
• Skilled in healthcare applied Quality and Lean tool to meet the unique and complex needs of hospital and health systems; using data modeling using professional software packages including MS Visio, Simul8, JMP, SPSS and Oracle Crystal Ball.
EDUCATION AND CERTIFICATIONS:
Bachelor of Medicine, Bachelor of Surgery, 2002
COLLEGE OF MEDICINE, AIN SHAMS UNIVERSITY, EGYPT
Masters of Business Administration (MBA), 2014
SCHOOL OF MANAGEMENT, UNIVERSITY OF IOWA, USA
Masters of Internal medicine, 2011
COLLEGE OF MEDICINE, BENHA UNIVERSITY, EGYPT
Lean Gold Belt
COLLEGE OF BUSINESS, UNIVERSITY OF IOWA, USA
Post-graduate Diploma in Healthcare management (in progress)
SCHOOL OF BUSINESS, AMERICAN UNIVERSITY IN CAIRO, EGYPT
EXPERTISE AND SKILL SET SUMMARY:
Healthcare Management Expertise:
? Experienced in application of value-driven Lean and Six-Sigma methodologies in healthcare for promotion and support of systems and processes aiming at high quality, cost-effective patient safety. clinical process improvement and utilization management
? Helped effecting Lean Healthcare transformational activities in projects for major hospitals both in USA and Egypt; implemented Lean tools (e.g. VSM, 5-S, A3) with healthcare understanding. Some of which include:
o Leading cross-departmental project in the Emergency Department of 400-bed tertiary teaching hospital (EG) with a resultant 30% decrease in patient waiting time in less than one year while reducing resource waste by >20%.
o Participating in Lean projects in University of Iowa Hospitals and Clinics (USA). One project was Root-Cause Analysis of extended patient length of stay (conducted case analysis and detected analytical patterns which were the foundation of the new departmental strategy plan). Another project was reengineering the patient room disinfection process with takt time optimization as a new UV technology was added to reduce C.Difficile infection rates.
? Managerial experience interfacing with all levels of the healthcare organization as liaison between treating physician bodies and hospital administration.
o Key participant –as a second level manager- in successful strategic/cultural change management in 500bed tertiary teaching hospital (EG), following Kotter’s change management framework.
? Facilitated cross-functional teams of medical process improvement activities. Participated in key hospital committees (e.g. resources utilization review, recovery audit and clinical outcome quality improvement).
? Participated in consulting for the major healthcare insurance company Wellmark Blue Cross Blue Shield Inc., among team of graduate business students, to re-engineer the healthcare market opportunities within the Obamacare regulations. The resultant marketing model was incorporated into the client’s market strategy. The
client’s satisfaction with the results was exemplified in extending their consultation contract with the University of Iowa for an additional year.
? Conducted a feasibility study of new medical device technology and its projected business plan, among team of graduate business students, on behalf of University of Iowa Research Foundation. The study included industry analysis, evaluation of the patentability of the technology, estimating the market need, and comparable analysis
of potential competitors. The team’s final conclusions informed UIRF decision to drop the project, saving >$100,000 USD of potential investments in patenting.
Medical Expertise:
? Internist.
? Eight years clinical experience in the inpatient and outpatient services of tertiary teaching hospitals with large patient flow (>1200 daily outpatient visits).
Languages:
? English (fluent in speech, writing and reading). TOEFL score 109
? Arabic (first language, fluent in speech, writing and reading)
PROFESSIONAL POSITIONS:
Process Management Engineer (Graduate Student) June/2013 – August/2013
UNIVERSITY OF IOWA HOSPITALS AND CLINICS USA
Business Consultant (Graduate Student) Jan/2013 – May/2013
UNIVERSITY OF IOWA BUSINESS SOLUTIONS CENTRE USA
Client: Wellmark – Blue Cross Blue Shield Association (BCBSA) , USA.
Business Consultant (Graduate Student) Jan/2013 – Mar/2013
UNIVERSITY OF IOWA ENTREPRENEURAL CENTRE USA
Client: University of Iowa Research Foundation, USA.
Senior Medical Manager Jan/2012 – Aug/2012
MATARIA TEACHING HOSPITAL Egypt
Chief Medical Officer Dec/2010 –Dec/2011
RED SEA HOSPITAL Egypt
Associate Director of Emergency Department Jan/2009 –Nov/2010
MATARIA TEACHING HOSPITAL Egypt
Medical Superintendent Nov/ 2007 – Dec / 2008
MATARIA TEACHING HOSPITAL Egypt
Hospital Compliance Coordinator Oct/2005 - Nov/2007
MATARIA TEACHING HOSPITAL Egypt
General Practitioner May/2003 - Oct/2005
EGYPTIAN MINISTRY OF HEALTH Egypt