? Nearly 14+ years of overall SAP experience with complex project circumstances including multiple vendors, high degree custom development leveraging onsite-offshore delivery model and building SAP practice. Also having 8+ years of industrial experience in Application software development for Automation systems and in purchasing/vendor management.
? Involved in different types of projects – End to End implementation, Rollout, Upgrade, Enhancement and Support projects.
? Various roles handled: Competency Manager, Delivery Manager, Project Manager, Technical Lead, Techno functional ABAP/4 & ALE/EDI in SD, MM.
? Handled large team size of 140+ members from offshore engaging in effective onsite/offshore delivery, and handled team size varying from 10+ to 40+ members both at onsite and offshore.
? Team development for Japan specific delivery managing region specific delivery, competency expectations.
? PMP (Project Management Professional) certification from PMI (2007-2011).
? SAP AG Certified Solution Consultant in mySAP Supply Chain Management – Order Fulfillment.
? Proficiency in Japanese language & experience in coordinating with Japanese clients.
? Consulting / Solution:
o Techno functional roles ABAP/4 & ALE/EDI in Logistics
o SAP assessment study, Requirement gathering and write the functional / technical specification.
o Understanding the AS-IS business processes, Identification of Development objects, Configuration support, manage delivery through complete project lifecycle.
o Preparation of relevant documents such as Specifications, IDoc Mapping/Development, Testing, User Training documents, etc.
o Arranging process validation workshop and getting sign-off from Business.
o Unit testing and Integration testing, Test problem resolution, Coordinating User Acceptance Test, Data Migration support, Post Go-live support.
o Possess good understanding of SD and MM.
o To provide techno-functional support with several enhancements to the clients working in Offshore/Onsite model.
? Delivery Management:
o Responsible for
- RFP analysis, estimation and proposal submission.
- Cost Negotiation and finalization.
- SOW preparation and sign off.
- Project kick-off, preparation of Project Management Plan.
- Monitoring and control of each SDLC phase.
- Explaining the high-level scope to Project members (onsite/offshore).
- Monitoring and Controlling MPP schedules.
- Weekly reporting of Schedule and Project health – RAG status (RED, Amber, Green) to key stakeholders .
- Sign-off of each SDLC phases i.e Requirement, Design, Construction, Testing and UAT, as per project milestone.
o Typical Weekly activities include
- Reporting Project Health RAG status (RED, Amber or Green) for the week.
- Closing the Tickets as per SLA committed to the customer (For maintenance module) and reporting the overall status.
- Conduct project meeting with customer.
- Weekly status reporting to customer covering major milestones, status, and issues.
o Typical Monthly Activities include
- Monitoring and reporting on set project quality standards and controlling Project health.
- Presenting overall status of the project with issues and achievements to senior management in internal SMR meetings.
- Present project related details to customer.
- Raising the Project billing.
o Also, handled roles with responsibilities for
- Establishing offshore delivery.
- Defining governance structure, best practices for project support and documentation.
- Implementing project plans within preset deadlines.
- Providing direction to the team for risk mitigation, key issue resolutions and first level escalation
- Ensuring SLA & process compliance along with high customer satisfaction.
- Monitoring and tracking onshore/ offshore transition plans and activities.
- Handling resource planning aligned with project requirements for effective.
- Key stakeholders expectations management, reporting and escalation handling.
- Mentored technical, functional project managers through various stages.
- Driven key value creation activities such as identify and develop reusable components, project framework template etc.