Professional Synopsis:
Performance oriented professional with more than 13 years of Sales & Marketing experience in several industries. Managing multiple country business and guiding team (direct & indirect) to manage business.
Professional Skills:
Achievement & Result Orientation, Retail Operation / Business Development & Channel Management, Product Management, Ad-Pro Management, Directing & Developing Others.
Personal Details:
- Date of Birth: 8th June 1977
- Place of Birth: Paris, France
- Marital Status: Married
- Driver’s license: Yes
- Visa Status: UAE- Residency.
Education:
• 2004-2006: Real estate license from State of Florida, USA.
Pre-licensee in real estate industry,IFREC School FL-USA.
• Jun-Dec 2001: English certificate from Metropole University, Orlando-Fl.
• 1999-2001: Business management at ISET (Higher Institute of Technological studies, Rades, Tunisia.
• 1998-1999: Business economics and management university, Sousse -Tunisia.
• 1996-1997: High school diploma from H.S.T, Rades-Tunisia.
Subjects of studies (Management - Economy -Statistique – Accounting).
Professional Experiences:
Present Job: Assist-Manager – Sales & Marketing at Sony Middle-East & Africa.
• Directing countries distributors to manage all aspects of VAIO business in, (Pakistan –Lebanon- Jordan –Iraq- Tunisia-Algeria-Morocco & Libya) .
• Setting product portfolio within each country; tailoring portfolio to specific regions within the country according to each region's or retailer's customer segment.
• Managing country marketing budgets, measuring investments against R.O.I .
• Negotiating with key retailers on marketing & promotional campaigns, support programs, target setting, and displays.
• Formulating product strategy and pricing based on market needs.
• Leading all sales & marketing activities from conception to execution at consumer electronics retailers.
• Monitorate monthly supply operation and controlling markets actual stock by optimizing the sales chain and avoiding the over-stock.
• Problem solving & support to retailers/distributor as they arise in a timely and efficient manner.
• Encourage Brand Image enhancement exercises for tactical advantage against competition to keep over premium market share.
• Managing a Sales team in each operation including 2 assistants in my office in Dubai.
Feb10 -Aug 2011: Project Development manager at Al Rayan Projects contracting,
• Researching and building relationships with new clients.
• Identifying potential clients, and the decision makers within the client organization.
• Calling / Meeting existing potential clients to maintain the business with the company.
• Setting-up meetings between client decision makers and company leaders / Principals.
• Planning approaches and pitches, working with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Participating in pricing & Quotations.
• Handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
Feb 08 – Jan 2010: Home-Finance Executive at Emirates Islamic Bank, Dubai, UAE.
• Constantly monitor Team Leader activities so ensure focused approach,
• Explain the product to customer and advise him to the best way of his interest,
• Getting leads from front approach and convert them to deals,
• Be innovative and creative to increase sales,
• Being sensitized towards customer interests and expectations,
• Maintain customer complaints to lowest levels with respect to business volumes.
2007-2008: Assistant Sales Manager at Debenhams, Alshayaa CO. Dubai, UAE.
• Depart operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Determines marketing strategy changes with the sales.
2006-2007: Manager at Proxitel (French call center), Tunis, Tunisia.
• Working as individual and as team member, fully follows operating procedures,
• Monitor and motivate the team members to maximize the sales on daily basis.
• Insuring developing the Sales team to improve their competencies meeting company requirements ( managing, training & growing sales force)
• Maintain customer complaints to lowest levels with respect to business volumes.
2004-2006: Time-shares Sales Representative at Westgate resort, Orlando Fl, USA.
• Promoting the timeshare units properties by taking the client in a tour around the resorts,
• Presenting and explaining the time-share program and the benefit of it to clients,
• Assess customer’s needs and generate lists of units in different resorts that are compatible with buyers' needs and financial resources,
• Getting the maximum of new contacts from the existing clients to develop the referral program.
2004-2004: Marketing operator at Westgate resort, Orlando Fl, USA.
• Approaching the tourists and visitors in a friendly way before introducing them our products and services, and collecting the maximum of info in order to build a data base for the sales department, also getting suggestions and feedback from the clients in order to ameliorate our services for the future.
2004-2002: Manager at the Dead Sea spa, Orlando Fl, USA.
• Managing sales operations by establishing sales strategy and objectives, implementing sales initiatives and meet or exceed sales volume, contribution margins, and collection targets through supervising the Dead sea sales team to achieve the sales preset targets.
• Training, coaching and motivate my team members to develop their sales skills ,
• Anticipates, react responsively to, exceed customers requirements in a friendly
And approachable style,
• Assess customer’s needs, decides offers, solutions, information to satisfy these,
• Making contact on new ranges/Items back in stock,
• Actively seeks out and additional opportunities to promote sales.
2001-2002: Sales associate at Razzle-Dazzle Company in Orlando Fl, USA..
• Assess correct customer approach,
• Present the product and demonstrate how it works to clients,
• Provide customers with complete services and enjoyable shopping experience,
Personal qualities:
• Holds a leadership personality, confident, ambitious, and known for
Effective communication skills, problem solving skills, positive attitude, self-organized ..
Other skills:
Languages
Speaking Reading Writing
Arabic Fluent Fluent Fluent
French Native Fluent Fluent
English Fluent Fluent Fluent
German Conversational Poor N/A
Spanish Beginner N/A N/A
Professional Enhancemen
Managerial Development Programme, Sony Corporation
International Management Game Certification, Sony Corporation
Supply Chain Management Certification, Sony Supply Chain Academy
Hobbies:
I have a strong desire to combine employment and overseas travel wherever possible in my career to experience different way of cultures and ways of life,
I love practicing martial-arts, tennis, swimming and beach activities.
References available upon request.