• Expertise in Product Support (After Sales Service) - Customer (internal & external) Problem Assessment & Resolution, Product Training development & conduct. Especially in ‘Warranty Management’
• Expertise in Maintenance Management for large & variety of Plant-Machinery-Vehicle
• Strict adherence to set SOPs, KPIs & SLAs as agreed with the top management
• Diversified industry work background. Experience with world leaders – esp. Maintenance, Procurement, Product Development, After Sales Service and Training
• Expert in hydraulics & all kinds of related machineries engineering. Can easily design, develop, modify circuits & mechanisms in practical applications. Expert troubleshooter.
• Strong Administration, Coordination and Training skills. Knowledgeable with ISO Standards and quality policies
• Adaptable to changes- relishes challenges. Relate well with Multicultural Customers.
• Self-motivated & Efficient Team Leader
• One of the key performers with long experience in construction-earthmoving-concrete machinery management with world leading Companies