PROFILE SUMMARY
A Seasoned Hotel General Manager Professional With 27+ Years Of A Successful And Comprehensive Hotel Management Experience coupled With An In-Depth Detailed Knowledge Of hospitality market in Saudi Arabia. The Last 20 YEARS IN SAUDI ARABI A as Hotel General Manager At The Until Recently, One Of The Top Hotels In The South Region Of Saud Arabia for 16 years then Hotel Group General Manager For 4 Years.
EDUCATION
1994 – 1996 DIPLOMA: IN HOTEL MANAGEMENT. (HONS) - 82%
THE HOTEL TRAINING COLLEGE{AMMON} AMMAN- JORDAN 1996
1994. GENERAL JORDANIAN SECONDARY SCHOOL (ALTAWJIHI).
LANGUAGES
1. ENGLISH : FLUENCY / READ, WRITE , SPEAK.
2. FRENCH : INTERMEDIATE.
3. ARABIC : MOTHER TONGUE.
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WORK EXPERIENCE
from : NOV.2016 STILL :
GROUP GENERAL MANAGER AT ALSHAREEF HOTELS
{ALSHAREEF HOTELS GROUP }(23 hotels) 4stars + 5stars –Saudi Arabia
• Planning business strategies, planning short-term operations, assigning targets, setting budgets, establishing Key Performance Objectives for all the departments and ensuring successful implementation.
• Overseeing the complete operation of an organization in accordance with the direction established in the strategic plans
• Setting strategic goals and making for each season sure they are measurable and describable
• Overall responsibility of designing and running an effective local & national marketing and sales strategy, creating digital/social media marketing and initiating advertising campaigns and promotional activities.
• Leading the development of the company’s short- and long-term strategy
• Creating and implementing the company or organization’s vision and mission
• Evaluating the work of other executive leaders within the company, including directors,
• Maintaining awareness of the competitive market landscape, expansion opportunities, industry developments, etc.
• Assessing risks to the company and ensuring they are monitored and minimized
• expand the activity, the revenue and the profitability of this properties
• Carrying out daily inspections of the hotels to ensure adherence to cleanliness, superior guest service and compliance with quality and operational standards
• expand the activity, the revenue and the profitability of this properties
FROM JAN. 2001 TO OCT 2016 :
HOTEL GENERAL MANAGER
{Happy time tower} 4stars jazan –Saudi Arabia
until recently, the top hotel in the region of Jazan - (which has been an iconic landmark of seaside elegance, the main touristic destination in the area ,the residence for H.H. The Prince Of Jazan and the only chosen hotel for all VIP visitors. I joined the hotel in its pre- opening phase as a general manager. I was heavily involved in all aspects & details to ensure the positioning of the Hotel as the leading hotel in the area.
• Effectively managing, organizing and directing over all the daily operations of the hotel and ensuring the highest level of service & guest satisfactions as well as maintaining the smooth operation of the hotel at all levels.
• Conducting start-of-day meeting - and other regular meetings - with heads of departments, with
focus on developing & updated objectives to assure optimum performance and continual improvement.
• Ensuring proper selection, training, counseling and motivation of all team members: hire, train,
counsel and motivate management team members.
• Carrying out daily inspections of the hotel to ensure adherence to cleanliness, superior guest service and compliance with quality and operational standards.
• Administering and controlling all the financial operations, analyzing P&L statements, developing operation budgets, forecasting capital expenditure & cost control, reviewing and approving transmittal of night auditors’ reports, financial statements, opera & micros day closing ...etc.
• Ensuring effective security and safety.
Feb./2000-jan/2001:
ROOM DIVISION MANAGER & DEPUTY GENERAL MANAGER
{ Golden Suits – Amman – Jordan}4stars
Oversee the efficient and effective running of the Front Office, Revenue, Housekeeping, Laundry, Security, night audits, Shops and Spa operations.
Feb./2000-jan/2001:
LECTURER / TRAINER OF HOTEL MANAGEMENT. (part time).
{ARABIC COMMUNITY COLLEGE}Amman – Jordan
Lecturer and trainer for the following Units: Hospitality management ,Front Office, Housekeeping , Food & Beverage, communication skills ,Travel and Tourism management, Hospitality Managerial Accounting and Control, and Computer reservation system – Fidelio and Galileo.
Aug./1998-feb/2000:
FRONT OFFICE MANAGER.
{PETRA PANORAMA Hotel }5stars Petra - Jordan
Jun/1996-Aug/1998
RECEPTIONIST,NIGHT AUDITOR, FRONT OFFICE MANAGER
{REGION HOTEL } 4stars Amman – Jordan
Jun/1996-Aug/1998
HOTEL MANAGEMENT TEACHER /TRAINER(part time).
{AL IMAM MALEK SECONDARY SCHOOL – MINISTRY OF EDUCATION}Amman – Jordan
Teaching : Front Office, Housekeeping , Food & Beverage operations, hotel accounting.
Sep/1994 to Jun/1996
RECEPTIONIST TRAINEE & RECEPTIONIST AND NIGHT AUDITOR
{ AMMON TRAINING HOTEL}4stars. Amman – Jordan.
CASUAL WAITER(PART TIME), WAITER, CAPTAIN
{PHILADELPHIA INTERNATIONAL HOTEL}5stars.{intercontinental hotel Amman }5stars
Amman- Jordan
I started out my career as a casual waiter-(part time) when I was student in secondary school - , then I was employed as a waiter and two years later I was assigned as captain.
ADDITIONAL INFORMATION
• A member of the Tourism Committee of the emirate of Jizan for several sessions of 2003 and I am still and I was chosen as member for two committees in Gizan region:
1. Tourism promotion Committee in Gizan
2. Development of Human Resources.
• Member of hospitality & tourism Curriculum Development Committee in ministry of education . Jordan 1997 one year.
• Received more than 100 certificates and shields of appreciation from the highest levels of Government and Private sectors in KSA.
• Continuously Striving to grow professionally through continuous study, attending educational workshops, participating in professional societies, reviewing professional publications, keep up to date with the latest trends and developments in hospitality.
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