Norecil Beldia
Secretary, Administration, Graphic Design, Receptionist
Dubai
norecilbeldia@yahoo.com - 0561854769
My objective is to develop my career while using my skills and abilities in a company that rewards excellence while providing long term opportunities for enhancing my knowledge, advancement and personal growth.
WORK EXPERIENCE
Receptionist, Secretary, Administrator
RSM Dahman Auditors and Crescent Management Consultancy - Dubai-November 2013 to Present
RSM Dahman is a member of RSM International, branded RSM, a multi-national network of accounting firms forming the 7th largest accountancy professional services network in the world. The member firms of RSM are independent accounting and advisory firms each of which practices in its' own right, and is unified as part of the network. On October 26, 2015, all member firms of the network was rebranded as RSM.(source Wikipedia)
Crescent Management Consultancy is an adjoining firm to RSM Dahman offering various consulting services such as: company/business setup or formation, acquisition and risk advisory, agreed upon procedures, license renewal, recruitment, and company restructuring.
Reception
Attend to incoming client calls and allocating to appropriate receiver
Handles call inquiries when required.
Various call transfers of outgoing calls(local and international)
Receiving documents and parcel from courier and distribution to recipients.
Preparing and sending out documents for courier
Attends to guest meetings by serving refreshments
Ensuring the tidiness of the conference room and receiving area
Admin Functions
Daily email communications to employees or clients
Email controls: forwarding, segregation
Updating the attendance list of employees
Updating timesheet records for jobs done
Initiate the process for employee health insurance, submission of required documents, follow up or cancellation of member
Cashier Functions
Issuance of receipts to payments received, updating records of outstanding balances
Creating invoices billed to clients
Human Resource Functions
Minor HR functions such as inviting shortlisted applicants for interview, follow up and scheduling
Administer tests for shortlisted applicants.
Hold confidential and sensitive personnel information relevant to the company.
Filing and Archive
Maintaining and filing client financial statements and other client documents
Updating client correspondence file payments
Labelling various client correspondence files
Filing employee documents: timesheets, employee leave, expenses report and other documents as per auditor/accountant
Document Control
Checks the financial statements to be released to client: formatting, reviewing dates, document review, making minor revisions, amending documents as per auditor/accountant
Various revisions and edits to certain documents tailored according to auditor or accountant needs: file conversion to various formats, inserting attachments, picture and pdf edit.
Purchasing
Monitors inventory of office supplies and other general commodities for upcoming orders.
Conducts various orders when necessary
Research
Conducting various researches as required.
Making reports and presentations, customized according to auditors' or managers' needs.
Clerical Functions
Scanning various documents
Printing financial statements and various documents to be sent out to client
Binding various documents
Sending out faxes
Typewrite various documents as per auditor in MSWord, Excel, PowerPoint or Publication Format
Graphic Designer and Media
Layouts company materials such as banners, signages, office supplies, flyers, company materials and such for the company's events and marketing.
Freelance Academic Tutor for all Academic Subjects
ATHS Academic Tutorial Home Service-June 2004 to October 2013
assists various students from early childhood to college in all academic subjects as required by the curriculum
• updates parents of performance and develop ways and techniques to motivate learning among students
• monitor performance at school and compare it with the study performance of students to generate key learning attitudes which can boost their study habits.
Reading and Math Coordinator
KUMON Philippines Commonwealth Berkeley Branch-May 2011 to October 2012
The role of the coordinator is to ensure that the Kumon method is properly administered to the students through keen observation and monitoring, giving feedback or suggestions to teachers and parents for further improvement and analysis of patterns in the performance of students.
• maintains proper records, correcting Kumon worksheets, doing monthly inventories and orders of worksheets and other materials needed for the center.
• makes monthly reports of performance to be submitted to the Head Office
• handles inquiries and complaints, issuance of receipts for enrollment, administering enrollment packages for new enrollees and monitoring payments for monthly tuition fees
Part-time ESL Teacher
KUMON Philippines Commonwealth Berkeley Branch-March 2012 to August 2012
Designated to teach Koreans via Skype with English as a medium of instruction.
• generates a learning atmosphere which is informative as well as fun and interesting
• handles calls according to schedule
• ensures proper and complete documentation of all call specifics including: topics handled, assignments and quizzes
Project-Based Customer Service Representative
Spi Global-December 2010 to May 2011
Designated to Customer Support of all Mitsubishi Television in the United States. The Mitsubishi account is more on technical support.
• handles calls from various customers to assist them on their Mitsubishi television
• ensures proper and complete documentation of all call specifics including: customer name, TV model, problem and resolution
Part-time Teacher
Filamer Christian University-June 2010 to October 2010
Designated to three subjects in the tertiary level of education: Course titles are as follows: HRM 131-Meal Planning with Food Service Layout and Equipment, HRM 301-Seminar and Convention Management, and HRM 212- Food and Beverage Cost Control System.
• develops teaching techniques which are interesting and informative
• designs the syllabus and lesson plan which fit the curriculum
Reading and Math Facilitator
KUMON Philippines Commonwealth Berkeley Branch-June 2007 to March 2010
The role of the facilitator is to ensure that the Kumon method is properly administered to the students through keen observation and monitoring while assessing the worksheet study of students.
• maintains proper records, correcting Kumon worksheets, assist in monthly inventories and orders of worksheets and other materials needed for the center.
EDUCATION
Manuel Roxas Memorial School
March 1997 to Present
College of Home Economics
April 2008
Science and Technology
Capiz National High School
March 2001
B.S. in Management
University of the Philippines
ADDITIONAL INFORMATION
Key Skills
• Initiative
• Ability to multitask
• Strong analytical and math skills
• Sound decision-making and judgment
• Strong problem-solving and logical skills
• Proficiency in various programs: MS Word, Excel, Powerpoint, Outlook, Audit Cost Management(ACM), Cute PDF Pro, Microsoft Office, Paint, Adobe Indesign
• Highly Adaptable to various working environments
• Easily-Trained
• Customization of C-Level Management needs
• Advanced written english proficiency
• Intermediate verbal english proficiency
• Creativity
• Ability to meet deadlines as required
• Ability to protect confidential information
• Easily cope up with stress