ASRAR AHMED SIDDIQUI
SUMMARY
Senior Project Manager/Program Manager with 16 Year experience in (including Onsite USA) IT Delivery Management, Project Management, Business Leadership, Solution Management, Operations Management, Transition Management, Product Management, Practice Management, Client Management, Agility, Vendor Management, Program Management, Risk Management, Change Management, Quality Assurance, Quality Control and Process Optimization. Managed multiple projects and led team size of up to 95 team members.
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KEY STRENGTHS:
Portfolio and Program Management, Technical Project Management, Business Solution Development, Finance and Accounting, Infrastructure Management, Agile Transition, Program/Project Scope Management, Change Management, Risk Management, Communication Management, Quality Control, Conflict Management, Time Management, Cost Planning, Budget Forecasting.
CERTIFICATIONS:
• PMP® (Project Management Professional) from PMI®
• ITIL® (Information Technology Infrastructure Library) Foundation
• CSM® (Certified Scrum Master) from Scrum Alliance
• Certified SIX SIGMA Black Belt.
• Certified EMC products.
• Certified Microsoft technologies.
• Certified Data Center technologies.
• PG in General Management from IIML (Lucknow)
• PG in Leadership and Management from IIMC (Calcutta)
SKILLS
PMP, ITIL, CSM, EPGM, EPLM, AWS, DEVOPS,
DELIVERY MANAGEMENT
PROGRAM MANAGEMENT
PROJECT MANAGEMENT
AUTOMATION MANAGEMENT
CRISIS MANAGEMENT
ESCALATION MANAGEMENT
SOFTWARE DEVELOPMENT LIFE CYCLE, WATERFALL
AGILE METHODOLOGY, SAFE
SCRUM FRAMEWORK, KANBAN
JIRA, MS OFFICE, MS PROJECTS, KANBAN BOARD, CONFLUENCE, WIKI
STAKEHOLDER MANAGEMENT
ENGAGEMENT MANAGEMENT
APPLICATION DEVELOPMENT
ANALYTICS AND INTERNET OF THINGS (IOT)
CAPABILITY DEVELOPMENT
COMPETENCY DEVELOPMENT
STRATEGY DEVELOPMENT
FINANCIALS MANAGEMENT
INFRASTRUCTURE MANAGEMENT
CLOUD AWS (IAAS, PAAS, SAAS)
BUSINESS INTELLIGENCE
DATA ANALYSIS POWER BI, QLIKVIEW
ENVIRONMENT
DATA WAREHOUSING, INFORMATICA, ETL, TERADATA
ERP PEOPLESOFT HRMS, SAP, BI/BO, SOLMAN, SAP BASIS.
DATABASE ORACLE, MSSQL, DB2
UNIX- SOLARIS, HP-UX, IBM-AIX, REDHAT.
WINDOWS -NT, 2000, 2003, 2008, 2012
LANGUAGES- JAVA, HTML, XML, C++, PLSQL,
TOOLS- MINITAB, AGILE SCRUM, RETROSPECTIVES, DAILY STANDUP, SPRINT PLANNING, SPRINT REVIEW, PRODUCT BACK LOG RE FINEMENT, (PBR)S, STORY, RETROSPECTIVES, VELOCITY AND BURN-DOWN CHARTS. PRE-AUTHORIZED DOCUMENTED PRODUCTION ACTIVITY (PDPA), JIRA, MS-OFFICE, CA CLARITY (APAC CHAMPION) PROJECT OPEN, SHAREPOINT, EMC DOCUMENTUM (EROOM) SAP BUSINESS OBJECTS XI, BUSINESS OBJECTS WEB INTELLIGENCE, SAP BASIS, SOLUTION MANAGER, CRYSTAL REPORTS, QLIKVIEW, BMC REMEDY, XML, HTML, WEB SERVICES, C, C++, JAVA AND SQL QUERIES.
WORK EXPERIENCE:
Liberty Mutual Insurance (Portsmouth USA/Hyderabad India)
Senior Project Manager June 2015 – Till Date
Responsibilities:
• Senior Technical Project Manager leading Global Delivery team consist of 15 Project Managers/ Scrum Masters/ Product Owners and 80 Execution Engineers for multiple Projects in various technologies and domains and customers across USA and international locations.
• Administering functions on Service Delivery, Compliance & Governance also leading Cross-Functional Team across Multiple Technologies in Application Support and Maintenance (ASM), Development Models and DevOps Implementation.
• Identifying and Implementing Delivery Execution Process Improvements with Zero escalations and KPI based Measurement, Reporting System for the Product and team.
• Working on large technical projects and Programs with a Cross-Functional Team of Product Managers, Architects, Testing Manager/Leads, ensured that all deliverables are planned & up to date. has defined project plans, set priorities, manage resources and report on process, progress and results.
• Provide day-to-day planning, coordination, and project management across the entirety of the project management cycle.
• Successful Agile implementation from waterfall, Leading Project Managers and Technical Engineers on Agile and Scrum Transformation in infrastructure projects. Worked as mentor to the Liberty hosting team to come up to speed on agile and Scrum practices.
• Formulating Strategy for constraints related to Solution, Compliance, Security and Complexity.
• Value Delivery and had formulated process on the Value Delivery in the Scrum Implementation. Played Scrum Master and ceremonies on Scrum of Scrums. Expert in Jira as a tool for Scrum implementation and project management.
• Acts as a single point of contact for markets and business for all infrastructure and application related maintenance, implementation and releases.
• CAB Change Advisory Board meetings and planning adherence to process.
• Worked with great Diverse Teams, Matrix, Multi-Culture, Multi-Ethnicity with rich experience globally mostly USA focused and internationally with multiple time zones and multiple geos.
North America- Canada and Americas
EMEA- UK, Spain, Poland, Ireland, Portugal
APAC- Hongkong, Singapore, China, India, Thailand, Australia
Latin America- Chile, Brazil, Colombia, Ecuador, Venezuela, Puerto Rico, Peru
• Worked with multiple vendors for solutions delivery (EMC, IBM, NetApp, VMware)
• Successful Implementation of projects and Programs on Compliance and Security for Multiple Markets, business which has high stake from Leadership including Managing Director, Executive Director and VP across Multiple Markets, business.
JP Morgan Chase Bank (New Jersey USA)
Associate (Data Center Management) January 2014 – January 2015
Responsibilities:
• Responsible for successful Delivery of complex Projects and Programs by Project Managers and Engineers for 300 + Data Centers related to Storage provisioning, Backup and NAS technologies, Including multiple vendors and heterogenous environment.
• Responsible for Initiating, Prioritizing, Planning, Managing, Tracking and Performance Reporting of the Programs and Projects end to end.
• Managed Resource Alignment, Resource cross-training, Program Escalations, Program Risk/Issues/ Changes, Program Financials, Project Financials/Sizing and Delivery Schedule for Successful Service Delivery.
• Mentored and Trained Project Managers/ Project Teams for Project Reviews and Metrics Reporting.
• Collaborate with Cross-Functional Teams, Business Analyst and LOB and Market Project Managers.
JP Morgan Chase Bank USA /EMC² Data Center and Management INDIA
Program Manager (Program Management) September 2011 – January 2014
Responsibilities:
• Responsible for Solutions-Service Delivery and Managing Shared Services Milestone Project for “Master Service Agreement” and Statement of Work.
• Managed Communication, Monitored and Reported Performance Delivery at Program and Project Level.
• Worked closely with Multiple Stakeholders including Cross-Functional Teams, Customers, 3rd party Vendors, and Business Units to Support Successful Project Delivery.
• Developed Staffing Plan and Resource Allocation plan based on Priorities and other factors.
• Managed Financials at Delivery, Program and Project Level.
• Saved Penalties and managed cross charges for global resources.
EMC² Data Center and Management (Pleasanton CA USA)
Program Manager (Implementation Delivery) November 2010 – September 2011
Responsibilities:
• Managed Global Implementation Projects on Data Center Deployment across all Theaters (North America, EMEA and APAC) included multiple countries in these geos.
• Mentored and Provided Guidance to Project Managers and Team Members.
• Created, Managed and Analyzed the Impact of Change Request and Change Control as the result of any Changes to Triple Constrains: Sized the Changes and Executed them.
• Worked very closely with Development Teams, QA Team, Build Team, Release Team, Support Team and Customers for Successful Product Implementation.
EMC² Data Center and Management (Westborough MA USA)
Project Manager (Implementation Delivery) June 2009 – November 2010
Responsibilities:
• Responsible for Initiating, Planning, Executing, Monitoring/Controlling and Closing for Projects.
• Creation of detailed Work Plans, Work Breakdown Structure (WBS), Risk, Issues, Changes, Cost Plans, Schedule, Baselines for the Projects/Programs, RACI Matrix, Communication Management Plan, Implementation Plan and Change Management Plan.
• Developed Intensive Training Program, Instituted Mentoring Program, Introduced Best Practices, Templates and Standards.
NanotSoft Technologies (Santa Clara USA)
Technical Lead February 2008 – May 2009
Responsibilities:
• Created Project Deliverables for the Project. (WBS, Activity lists etc)
• Gathered User Report Requirements, Prepared Report Specifications, Mapped Report Specifications to Existing Data, Delivers Workflow Diagrams, Data Diagrams, etc.
• Developed and documented Process Improvements which streamline Business Processes to create Efficiencies, Reduce Costs or Increase Customer Satisfaction.
• Planning to execution on the SAP implementations, SAP Basis/Solution Manager/Transactions and administration.
SG Services/Microsoft Corporation (INDIA)
Team Manager Feb 2005 – January 2008
Responsibilities:
• Worked independently and managed various Global Project engaging teams from Microsoft vendors.
• Created Resource Allocation and Responsibility Matrix to Monitor and Control Project Progress from the Smallest Work Package.
• Managed Recruitment, Training and KRA Reviews of Associates.
Oak Systems International (OSI INDIA)
Project coordinator August 2003 - October 2004
Responsibilities:
• Supervised five members team; include their Work Allocation, Assignments and Provided Support as a Resource Manager.
• Tracked and Maintained Project Progress and Metrics.
• Worked with Government Clients, Studied Material Specification and Design Diagrams to create Sample and Successfully started the Production of various Components and Fixtures in the Production Line.
• Designed and Re-Engineered Manufacturing Business Process Models for Process Optimization and Improvement.
EDUCATION:
• Bachelor of Commerce (B.COM) Gulbarga University (Second Division)
• PG in General Management (IIML) Indian Institute of Management Lucknow (Good)
• PG in Planning and Leadership. (IIMC) Indian Institute of Management Calcutta (Good)
• MSc In Computers
CONTACT INFORMATION:
• PHONE: + 971-0585420936
• EMAIL: ahmedmd1891@gmail.com
• Address: AlZarouni Building, Near Union metro station, Deira, Dubai, UAE