• Serve as the primary point of contact for clients regarding facility management and MEP system-related matters.
• Understand client requirements and expectations and ensure service delivery aligns with contractual obligations.
• Conduct regular meetings with clients to review service performance, address concerns, and identify opportunities for improvement.
• Lead a team of facility technicians and MEP specialists to deliver high-quality maintenance and repair services across multiple projects.
• Develop and implement standardized processes and procedures for efficient facility management operations.
• Coordinate with project managers to schedule maintenance activities and ensure minimal disruption to client operations.
• Monitor service delivery metrics, such as response time and resolution rate, and take corrective actions as needed.
• Oversee the installation, commissioning, and maintenance of MEP systems in accordance with industry standards and client specifications.
• Conduct regular inspections of MEP systems to identify potential issues and implement preventive maintenance measures.
• Coordinate with subcontractors and vendors to procure materials and services required for MEP system maintenance and repair.
• Ensure compliance with regulatory requirements, industry standards, and best practices in facility management and MEP systems.
• Conduct audits and inspections to verify compliance with safety regulations, building codes, and client standards.
• Implement quality assurance processes to continuously improve service delivery and customer satisfaction.
• Ensure compliance with regulatory requirements, industry standards, and best practices in facility management and MEP systems.
• Conduct audits and inspections to verify compliance with safety regulations, building codes, and client standards.
• Implement quality assurance processes to continuously improve service delivery and customer satisfaction.